Terms and Conditions
1. The terms contained on this page apply to all business transactions for the purchase of products and services from The Rolling Drones.Com . By ordering any services from our site you are indicating your acceptance to be bound by these trading terms and conditions. They form a legal agreement between you and us. You can print a copy of these trading terms by selecting the print option from the “File” menu of your browser.
1.1 We reserve the right to change these trading terms from time to time without prior notice to you, provided that any such change will not affect any purchases you have made before the change is implemented.
1.2 The client acknowledges and agrees that title and ownership of all ordered products shall remain with The Rolling Drones.Com until the full purchase price for the same has been satisfied.
1.3 Written quotations are valid for 30 days and will be supplied for all work on receipt of a clear and accurate written brief from the client. Written briefs are required to ensure photographic objectives and avoid any errors. The brief may need to include, but is not limited to, full postal address with postcode, maps, site plans with boundaries and the North compass bearing clearly marked, Ordnance Survey Grid references (6 - figure) and any other material required to accurately identify the site from the air.
1.4 The quotation and fee will be inclusive of all preparatory work, risk assessment, etc. where required / permission required (e.g., by the Civil Aviation Authority, Air Traffic Control, Police and relevant landowners, travel and accommodation (where necessary) and post-production processing work (not normally included) and digital delivery of images. For UAV work, unless otherwise stated, the quotation will be for the amount of aerial photography reasonably achievable within one day. The fee quoted will reflect the proposed uses of the images, as stated by the client, for which full personal reproduction rights will be granted. A series of assignments is treated as a set of individual contracts. Additional reproduction rights may be negotiated at a future date.
1.5 The UAV Operator may request changes if it is determined that any flight operation could be deemed to impair the operational safety of the equipment, persons, property or violate any laws. 1.5 Terms of payment are within the Business' sole discretion, and, unless otherwise agreed to in writing by the business, full payment (including any applicable taxes) is due in full before the first day of shooting.
1.7 In the case of work being required by the client to be done in phases, The Rolling Drones.Com reserves the right to partially invoice at stages throughout the work undertaken. We reserve the right to add statutory late payment Interest (Base Rate + 8%) to overdue accounts [Late Payment of Commercial Debts (Interest) Act 1998].
1.8 If a site survey is required prior to the quotation, the cost will be agreed and invoiced in advance. The Client must confirm in writing that it has permission to access the grounds that will be used to take off and land.
1.9 If The Rolling Drones.Com cannot fly due to adverse weather conditions or mechanical failure, and the photo shoot cannot be rescheduled, The Rolling Drones.Com will refund all advance monies paid for from the time the cancellation occurs. Costs incurred prior to the affected day such as paid-for site visits and meetings etc are excluded and remain due for payment.
2.0 If The Rolling Drones.Com cannot fly due to reasons that only become evident once on site or for reasons that The Rolling Drones.Com was not advised of beforehand then the full cost will remain due for payment. The Rolling Drones.Com may, at its sole discretion, offer a discount on a re shoot should one be scheduled.
2.1 Notice of cancellation by the client must be received in writing by The Rolling Drones.Com and the Notice is not valid until confirmed in writing by The Rolling Drones.Com. Cancellation fees are payable according to the following schedule: Prior to any or all payment being paid – Nil. Following payment and more than 2 (two) days' notice – 50% of the agreed fee less any payment already made. Following payment and 2 (two) days or less notice – 100% of the agreed fee less any payment already made. If any costs have been incurred by The Rolling Drones.Com following written instruction from the client (for example, but not limited to an agreed Site Survey cost) these costs will remain due for payment in full.
2.2 Still photographic material will be supplied as unedited images unless otherwise agreed. Video material will normally be supplied as unedited. Unless otherwise agreed and quoted, little to no editing will have been done by The Rolling Drones.Com when the imagery is supplied. Retouching, digital manipulation and general editing of images and videos is available at an additional cost.
2.3 All original photographic material remains the property of The Rolling Drones.Com. Limited reproduction rights of the commissioned material passes to the client upon full settlement of the final invoice. This allows reproduction for all uses stated on the quotation from the business. By default, and in the absence of any stated use, this will be 'General Marketing'. General Marketing use excludes use for ‘merchandising’ (e.g., reproduction of an image for promotion on goods for resale), for which an additional fee will need to be negotiated.
Unless agreed in advance, use of the images by any third party (including, but not limited to, newspapers, magazines, book publishers, television, film and the Internet) will only be granted following written permission from The Rolling Drones.Com. This will incur a negotiated reproduction fee. The Rolling Drones.Com grants the client an exclusive license to use the commissioned material as agreed for a period of 12 months from the date of delivery of the commissioned material from the business to the client or from the date that full payment has been received by the business from the client for the commissioned material, whichever is the later after the period of the license as stated has expired:
The Rolling Drones.Com grants the client a non-exclusive license to use the commissioned material.
The client agrees that The Rolling Drones.Com may use the images and that The Rolling Drones.Com may also license the images to third parties without reference to the client.
2.4 As with any outdoor location photography, a successful outcome depends upon suitable weather conditions. A decision to photograph on a particular day is normally delayed to the last practical moment to maximize the chance of suitable weather. Should the weather on the day not be as forecast and the assignment needs to be postponed, or there is some other reasonably unpredictable reason why the work could not be completed, then either there will be no additional charge to the client for a return visit to complete the work or the client can request a full refund of monies paid to The Rolling Drones.Com in respect of the canceled time. No refund will be made for any chargeable preparation work already carried out.
Whilst the UAVs have built-in self-stabilizing measures, they are flying platforms and subject to movement by the wind and will tilt whilst being held against the wind. This may impact on the image quality, steadiness and the angle of the picture(s). The Rolling Drones.Com will endeavor to obtain the best quality pictures for the conditions. However, the images and video are not guaranteed to be steady and of broadcast standards (for instance).
2.5 If the work could not be completed due to client reasons (e.g, but not limited to, lack of access or unscheduled site activity etc), the client may be charged to recover costs and time.The Rolling Drones.Com will always endeavor to complete its assignments by proposed completion dates. However, due to weather and other operational constraints, We cannot guarantee completion on or by any specific date and therefore cannot be held responsible for any missed publishing or other deadlines or any consequential costs involving the timing of the commission.
The completion of work may be subject to alteration or cancellation due to cause or causes beyond the Business' control. Certain requested shots from specific locations, directions and heights, quoted to be undertaken, may not be possible on the day for various operational reasons. In this case, the best possible alternative shot(s) will be supplied and these will be deemed to fulfill the contract. Battery limitations mean that each flight will last a maximum of approximately 25 minutes. This will normally generate up to 20 minutes of photographically usable flight time. After this time, the UAV must descend for a battery change.
2.6 The Rolling Dones.Com accepts no responsibility or liability for maintaining archive copies of photographic material after the work has been delivered to and accepted by the client.
2.7 The Rolling Drones.Com has all necessary insurances, including Public Liability Insurance.
2.8 The Rolling Drones.Com does not accept liability for errors resulting from incomplete or inaccurate instructions from the client’s written brief / delays or restrictions caused by third parties.
2.9 The client acknowledges that they have read this agreement and both understands and agrees with The Rolling Drones.Com regarding all of the Terms and Conditions.
You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our Site and is compatible with our site. You also understand that we cannot and do not guarantee or warrant that any content on our site will be free from infection, viruses etc.
From time to time, we may restrict access to certain features or parts of our site, or our entire site. We reserve the right, in our discretion, to withdraw, suspend or modify our Site or certain features or parts of our site with or without notice to you, where we have reason to do so. You agree that we will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of our site service.